Who we are

Our website address is: http://ilssupport.com.au

What personal data we collect and why we collect it

Information you give us

The information collected from Clients is required in order to provide the personalised care-related Services and to improve our services at ILS Services.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links

This web site contains links to other sites. Please be aware that we, ILS Services, are not responsible for the accuracy or the privacy practices of other such sites. We encourage our clients to be aware that when they leave our site, they should read the privacy statements of each web site that collects identifiable personal.

Analytics

Who we share your data with

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can divulge the identity of our clients.
We share customer information only as described below:
• with subsidiaries or associated companies of ILS Services that either is subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Notice
• Providers: We employ other companies and individuals to perform functions on our behalf. Examples include processing credit card payments and providing customer service; fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links). They have access to personal information needed to perform their functions but may not use it for other purposes.
• Promotional Offers: Sometimes we send offers to selected groups of ILS Services customers on behalf of other businesses. When we do this, we do not give that business your name and address.
• Business Transfers: As we continue to develop our business, we might sell or buy businesses or subsidiaries. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that ILS Services or substantially all of its assets are acquired, customer information will, of course, be one of the transferred assets.
• Protection of ILS Services and Others: We release account and other personal information when the collection is required by law or when the information is necessary for the establishment, exercise or defence of a legal claim.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Security

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Conditions Of Use, Notices, And Revisions

Use of this website is subject to the Terms & Conditions. Any concerns should be addressed to us via the section “Contact us”.
If a Client wishes to review or make corrections to their contact information, they can do so at any time by contacting us.
Our Privacy Policy and the Terms & Conditions may change from time to time. Clients should check our Web site frequently to see any recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.