Welcome to Individualised Lifestyle Support Services
At ILS Services, we are committed to providing exceptional and inspirational service. We pride ourselves on going above and beyond to deliver a truly personal and individualised service to each person in our care. Our purpose is to enhance the unique journey of every individual we work with, by promoting quality of life and purposeful living.
We take a relational-based, integrated service approach to achieve safe, holistic and high-quality service outcomes. Our in house professional services team, which includes registered nurses and social workers, work closely with our frontline services team to ensure that we meet the needs of our clients.
As a family business, we value family and inclusivity. We strive to be an employer of choice, offering work-life balance to our team members. Our diverse workforce of one hundred and fifty team members represents seventeen different cultures. At ILS Services, we focus on inclusion and providing exceptional client service. With offices in Oxley and Logan, we are committed to serving the needs of our community.
Vaughan
Executive Manager Property and Finance (Director)
Extensive Business and Community Leadership experience. Managing start ups to large Businesses, across diverse areas. Performed at State and National level in Business Awards/Outcomes. A passion for community support and sports. Regularly participated in the Veterans Games, President of Sports and Cultural Group hosting of a national Sports and Cultural Event, strong family values and commitment. Loves to help others, including people with a disability, youth and family with a disability. A director for more than 10 years, Vaughan is our Handyman from Maintenance to Board Member.
Lorren
Business Innovation Manager (Corporate Services)
Every business team, needs a Lorren! One of our most valuable and experienced Corporate Team members, delivering phenomenal creative and innovative solutions across the business, MYP Champion, Marketing, Project management, Quality
Risk and Compliance Lead (input). Lorren is passionate about helping others, lived experience, helping family with disability. Includes a passion for travel and ticking off her bucket list, loves life and is an inspiration to our Team! Studied in Australia and the USA, Bachelor of Business/Marketing/Events.
Zarina
Executive Manager Business Services (Director)
Extensive Customer Service experience acquired through Business and Community, including Business Ownership. National Business award winner, Disability experience, strong family values and cultural experiences. Technical/trade qualificationscertificate. Zarina has delivered strong business, person centred and innovative outcomes for clients. Professional, efficient
and loves to learn, problem solve and achieve great outcomes for our clients.
Valerie
Business Compliance Manager
Valerie has extensive experience in the Disability sector and is passionate about person centred care. As our Business Compliance Manager, Valerie is our guardian of integrity, bringing over nine years of invaluable experience and a diverse background in allied health to the forefront of her exceptional contributions.
Brenda
Executive Manager Innovation and Development (Director)
Extensive and eclectic experience, working in creative, person centred or leadership roles, in various fields. Experience in Nursing, Local, State and National Partnership Projects, Marketing, Training Delivery and Design, Community and Business Development, Social Enterprise, NDIS Planner, plus Lived experience. A passion for family, culture, collaboration, collective and social impact, dedicated to building a values-based culture, while empowering our team to exceed our clients expectations.
Derek
Payroll Manager (Corporate Services)
Derek is a natural leader, with strong business experience. He organises emergency rosters and payroll, working with our EPlatform and staff on a daily basis. He is passionate about customer service and building efficiencies into the business. He completed a Diploma in Business and Hospitality and Retail Management, along with construction and real estate certificates. He works closely with the Property and Finance Manager, as well as with all other Managers to ensure productive outcomes.
Meet Our Team
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Wendy
Service Manager
Wendy is a registered nurse with 28 years experience, having spent 13 years in various leadership roles within the disability sector.
Andrea
People and Culture Officer
As our People and Culture Officer, Andrea utilises her years of experience in the Disability Sector and NDIA to collaborate with the ILS Services team to enhance the Staff journey.
