About us

“Our Leadership Team has 14 years combined NDIS technical experience and more than 50 years combined disability and human services experience, including lived experience.”

OURHistory

Individualised Lifestyle Support Services

Established in 2019, Individualised Lifestyle Support Services (ILS Services) evolved as a result of frustration in sourcing community services for family members, combined with the forging of common experiences and altruistic interests, including a desire to make a difference to those most vulnerable in our community. 

Our vision remains to provide our clients with a truly personalised, individualised service, where we go above and beyond, so each person will know they matter, that there is meaning and purpose to our relationships as we journey together, towards individual goals and aspirations. ILS Services is an inclusive employer and aims to be an employer of choice, ensuring work life balance, flexible working arrangements and good remuneration and benefits to our employees.

Currently operating across various sites in Brisbane, our core business is Disability Accommodation Services, providing short term (STA)  medium term (MTA),  individual living options (ILO)  and supported independent living (SIL).  Other services include social and community assistance, day activities and support coordination.

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To date, ILS Services has grown from word by mouth referrals within the community.

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Who We are

It's all about you

‘Purposeful Living’ envisions a core fundamental, that when you receive our services, they are meaningful and of purpose, centred on your goals and the life you want to lead.

Our Service Delivery practice is orientated towards each person knowing they matter and belong, where choice and control, relationships of trust and your human rights are respected.

Our core values of KINDNESS, INOVATION AND COLLECIVE IMPACT  underpins our service delivery.

We go above and beyond in our Services
Inspired to Serve’ through

OURmission

Why You Choose Us?

Each person will know they matter, that there is meaning and purpose as we journey together, towards individual goals and aspirations.

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To date, ILS Services has grown from word by mouth referrals within the community.

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OURvalues

Respect and Dignity

KINDNESS           

Kindness is being human, it is not a system or approach. A person centred approach begins with Kindness,  which starts with each one of us.

INNOVATION

The NDIS is new, requiring an agile, disruptive and creative problem-solving approach.

COLLECTIVE IMPACT

We value collective impact outcomes for our clients, achieved through stakeholder engagement, collaboration, capacity building or partnerships.

OURvalues

Respect and Dignity

Understanding that everyone is different and unique in their own way and fostering their uniqueness.

Commitment: We build trusting relationships through treating people equally and demonstrating integrity in fulfilling our support role. We remain objective and unbiased in our duties thus our motto “It’s all about you’.

Right to Life: We affirm that people with a disability have the right to participate in the social, economic, cultural, political and spiritual aspect like every other citizen.

Partnership and collaboration: We firmly believe that participants have the right to be included in decisions that affect them and to participate in partnership with organisations and networks that empower them to be self-determined and included.

Kindness

100%

Innovation

76%

Collective Impact

90%

Trust

100%

OURmission

Why You Choose Us?

To Provide high quality support that provide for individual needs and increase independence.

To give participants choice and control over their lives/support.

To have participants actively involved in their communities to the best of their abilities.

To empower the disability sector through holistic support approaches that foster respect and dignity.

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Who We are

It's all about you

We at ILS Support believe in living a holistic, enriched and balanced life not limited by disability. Our Motto ‘It’s all about you’ envisions our core fundamentals that when you receive support, they should be centred on your goals and the life you want to live. You have choice and control and your rights are respected accordingly. Our vision is to become a leading provider when it comes disability support services in the South East Queensland Region through evidence-based care and best practices.